Who We Are
We take privacy seriously at Stockton Aloe 1. Our website addresses are https://haleynutrition.com and haleynutrition.com. Our company is physically located at 500 S. Cypress Road in Pompano Beach, Florida 33060 and we can be reached at 954-532-0792.
We do NOT sell or share your contact details with anyone outside of our usual business procedures. Your personal information or contact information you provide to us may be used by our company in the following ways:
- Processing and fulfilling orders you place with us
- Processing your payment in which case, like most online credit card purchases, your details are managed by a gateway and merchant processor
- Creating and printing necessary shipping labels with any of the major mail carriers including UPS, USPS, and FedEx
- Direct communications and marketing efforts toward to you which may include direct mail, email, and phone calls
- Electronic marketing such as online advertising, social media such as Facebook, G+, Twitter, Pinterest, and Instagram, including online advert targeting and retargeting.
- Collection of unpaid balances
- Any other means where Stockton Aloe 1 is conducting it’s direct business or marketing with you.
- We respect your privacy. If you are subscribed to our email list and no longer desire to be, please opt out at any time. Should we not be currently engaged in any transactions, feel free to contact us regarding the removal of your contact information from our database.
What Information Do We Collect And Keep?
When you place an order on our site, we collect and keep in our database your IP address per order, Dates and times of transactions, Name, Billing and Shipping Addresses email address, phone number, payment method, last four digits of your credit card number, expiration date, and transaction ID. We may also collect and store other details you provide such as who referred you and miscellaneous notes you provide. Furthermore, upon shipping products, tracking numbers are stored in our database related to your order(s). Most of these details are merely kept to ship and track your packages, answer charge-back requests, verify purchases related to returns, etc. Portions of your details may be kept in one or more databases including our website database, accounting software, and shipping software.
How Long Do We Retain Your Data?
We will store your electronic details for no less than 7 years unless specifically requested to be deleted.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Privacy Specific Requests
To make a privacy specific request, please contact us using the contact form. You can use the contact form to provide updates, request copies of stored data, and more. You can personally alter any website user account information, if you created a user account. Our staff, upon request, can manually change any stored data on our accounting software and address books of shipping companies we use.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
By using this site, you give Stockton Aloe 1 DBA Haley Nutrition consent under contractual necessity as your data is necessary for the processing and shipping of your orders and retention is necessary to track shipping, answer charge-backs, process returns, and conduct usual business practices including accounting. We further recognize legitimate interests such as follow up emails after you placed your order.
Stockton Aloe 1 does have “affiliate relationships” with other people and companies. Sometimes other companies pay us commissions and / or referral fees when you purchase directly from them based on our recommendations. We only recommend products including information products that we ourselves trust and consume. An example of such an affiliate relationship is a book review linked to a place to purchase on Amazon. Although we may not sell the product, if you click the link to buy on Amazon, we may receive a commission from Amazon.
DO WE USE “COOKIES”?
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still attempt to place orders over the telephone by contacting customer service. We will do our best to accommodate your call. When we can not, just leave a message and someone will call back.
REFUND / RETURN POLICY
Most of our products are made for consumption and perishable. They are not made to taste good, smell good, or last long. They are very natural and have little or no preservatives. If we do our part and deliver it to you in its proper condition in a timely manner, your product is not returnable. If you do not think you will like the flavor or aroma and will wish to return it for such a reason, please do not purchase our products.
If we fail to deliver our frozen products in good condition in the required time within 3 days from the time it leaves our facility, we will either refund or replace your shipment based on your preference providing that you notify us within 7 days of receiving our product. We may require your product to be returned to us before issuing a refund.