If your order contains frozen perishable products, we must choose a shipping method that will get our product to you within 3 days from South Florida (avoiding non-shipping holidays or days where the carrier does not work, such as weekends in some locations). After 3 days, the aloe will be mostly thawed and ready for consumption or “pouring” and refreezing (see our YouTube video for pouring aloe details).
After placing your order, check your email for a tracking number that will be sent when we process your order. You might have to look in your “SPAM”.
During the warmer months, there is a good chance your Aloe vera will be completely thawed by the time you get it. If it is, this is a good opportunity to pour it into smaller containers for re-freezing. If you choose to do this, do NOT use glass. Aloe vera expands more than most liquids breaking glass for even veteran foodies.
If your order does not contain perishable frozen products, your shipment will likely leave our facility within 1 business day.
NEW WEST COAST SHIPPING POLICIES – GO FOR THE WIN!
Our website uses the carriers API to calculate actual postage costs. To get a frozen product to the other side of the U.S. requires express postage. But there may be another option! If you see a “flat rate” option… you can choose it and we’ll pay the difference to get it to you in 3 days. We expect it to be relatively thawed when it gets to you… but still cool. Of course, you can choose the default postage option as well… which is our cost. If you desire a faster shipping option, go for the 1 or 2 day option.
If you require further information pertaining to this, please contact us
People frequently ask us if we ship our products outside of the United States. We do. Please see our International Shipping policy.